ITIL-FOUNDATION Question #290: Real Exam Question with Answer & Explanation

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Know the purpose of the ITIL practices

Question

How is the Service Catalogue used to add value to the service provider organization?

Options

AProviding a central source of information on the IT services delivered
BShowing the business impact of a change
CDisplaying the relationships between configuration items
DTo predict the root cause of issues in the IT infrastructure

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Topics

#service catalogue#service catalogue management#information source#value

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