Which of the following is concerned with fairness and transparency?

Capacity management is focused on ensuring that IT resources and infrastructure can deliver agreed performance levels, not on principles of fairness or transparency.

Governance establishes the accountability structures, decision-making authorities, and oversight mechanisms that ensure an organization operates with fairness and transparency toward all stakeholders. In ITIL 4, governance is explicitly described as the means by which an organization is directed and controlled, with evaluation, direction, and monitoring as its key activities - all rooted in transparent and equitable decision-making.

Service design is focused on designing new or changed services to meet business and customer requirements, not on organizational control principles.

Service level management is concerned with negotiating, agreeing, and monitoring service level agreements to ensure targets are met, not with governance principles.