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ITIL-FOUNDATION · Question #236
ITIL-FOUNDATION Question #236: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which of the following statements about processes is INCORRECT?
Options
- AThey are units of organizations
- BThey are measurable
- CThey deliver specific results
- DThey respond to specific events
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Topics
#process#process characteristics#process definition