Which of the following is NOT an objective of Continual Service Improvement?

Reviewing and analyzing Service Level Achievement results is a core CSI objective, as this measurement activity provides the baseline data needed to identify where improvements are required.

Identifying activities to improve the efficiency of service management processes is a fundamental and explicitly stated CSI objective.

Improving the cost effectiveness of IT services without sacrificing customer satisfaction is a directly stated CSI objective found in the ITIL CSI publication.

Conducting activities to deliver and manage services at agreed levels to business users is an objective of Service Operation, which is responsible for day-to-day service delivery and support. CSI's objectives are specifically oriented toward reviewing performance data, identifying improvement opportunities, and increasing efficiency and cost effectiveness - not performing the operational delivery of services.