ITIL-FOUNDATION · Question #138
Which of the following are within the scope of service asset and configuration management? 1. Identification of configuration items (CIs) 2. Recording relationships between CIs 3. Recording and contro
The correct answer is A. 1, 2 and 3 only. Service asset and configuration management (SACM) covers identifying, recording, and controlling CIs including virtual ones, but financial approval for purchases is outside its scope.
Question
Options
- A1, 2 and 3 only
- BAll of the above
- C1, 2 and 4 only
- D3 and 4 only
How the community answered
(49 responses)- A73% (36)
- B8% (4)
- C14% (7)
- D4% (2)
Why each option
Service asset and configuration management (SACM) covers identifying, recording, and controlling CIs including virtual ones, but financial approval for purchases is outside its scope.
SACM is responsible for identifying CIs (item 1), recording and maintaining the relationships between CIs in the CMDB (item 2), and controlling all CI types including virtual assets such as VMs and virtual networks (item 3). Financial approval for procurement decisions (item 4) falls under financial management for IT services, not SACM, which is why only items 1, 2, and 3 are correct.
Item 4 - approving finance for software purchases - is a financial management activity, not a function within the scope of SACM.
Item 4 involves procurement approval authority which belongs to financial management, not SACM, making this combination incorrect.
This omits items 1 and 2, which are foundational SACM activities - CI identification and relationship recording are core to the process.
Concept tested: Scope of service asset and configuration management
Source: https://wiki.en.it-processmaps.com/index.php/IT_Asset_Management
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