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ITIL-4-CDS · Question #17
ITIL-4-CDS Question #17: Real Exam Question with Answer & Explanation
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Question
A service provider is redesigning its service management system using value stream management and mapping. The service management team is reviewing the role of practices in various value streams. There is an argument about the role of deployment management as software development and service management teams see its role differently. What is the BEST approach to define the role of deployment management practice in value streams?
Options
- ADeployment management plays an important role in creation of new and changed services; it does
- BDeployment management plays an important role only in creation of new services developed
- CDeployment management plays an important role in any value stream requiring transition of
- DDeployment management does not play any role in the incident resolution value stream
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