Targets for resolution should be based on priority. When scheduling Incident or Problem resolution, which of the following should not be taken into account?

Question

Options

• AIncorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
• BIncorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
• CIncorrect. This is a relevant aspect for scheduling Incident or Problem resolution.
• DCorrect. This is not relevant when scheduling resolution. It is relevant when identifying

• A
  9% (2)
• B
  5% (1)
• C
  5% (1)
• D
  82% (18)

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