What is the objective of IT Service Management?

Question

Options

• AIncorrect. The customer services will be more than critical services.
• BIncorrect. The services are not guaranteed, the service is simply being provided.
• CCorrect. The focus for IT Service Management needs to be on agreed business requirements.
• DIncorrect. The customers may not require "maximum" levels.

• A
  7% (4)
• B
  14% (8)
• C
  73% (41)
• D
  5% (3)

No community discussion yet for this question.