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Browse ExamsEXINISO20KF
EXINCertification

ISO20KF

ISO / IEC 20000 Foundation

Master the ISO / IEC 20000 Foundation exam with Real exam questions, expert-verified explanations, and detailed answer keys. Perfect for professionals advancing in the EXIN ecosystem.

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Topics, exam shape, and sample questions

Exam Domains & Topics

15 domains
Control Processes22% · 7 Qs
Relationship Processes9% · 3 Qs
Basic Concepts9% · 3 Qs
Management System Framework9% · 3 Qs
Service Management System (Sms)6% · 2 Qs
Implementation And Transition Of New Or Changed Services6% · 2 Qs
Introduction And Scope6% · 2 Qs
Planning And Implementing Service Management6% · 2 Qs
Planning Service Management6% · 2 Qs
Service Delivery Processes3% · 1 Qs
Audit And Certification3% · 1 Qs
Delivery Processes3% · 1 Qs
Audit Types And Principles3% · 1 Qs
Resolution Processes3% · 1 Qs
Continual Improvement3% · 1 Qs
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© 2026 NerdExam. All rights reserved.Built for IT professionals

NerdExam is a trading name of WADL Solutions Limited, a company incorporated in Hong Kong (CR# 80143234). Registered office: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong.

CompTIA, AWS, Cisco, Microsoft, Google Cloud, Oracle, VMware, and other certification names referenced on this site are trademarks of their respective owners. NerdExam is not affiliated with, endorsed by, or sponsored by any certification vendor.