What is the objective of the Service Continuity and Availability Management processes?

Question

Options

• AIncorrect. Effective communication is not the objective of the process Service Continuity and
• BIncorrect. Managing levels of service is the objective of the Service Level Management
• CCorrect. This is the objective of the Service Continuity and Availability Management processes.
• DIncorrect. Service Continuity and Availability Management is a process between a supplier and

• A
  16% (3)
• B
  5% (1)
• C
  74% (14)
• D
  5% (1)

Explanation

Availability Management. It is more relevant to Service Reporting. a Customer. Not between a supplier and a provider.

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