EXIN
ISO20KF · Question #29
What is a benefit to an organization when the services are delivered according to ISO/IEC 20000?
The correct answer is B. The organization becomes more customer focused. See the full explanation below for the reasoning.
Question
What is a benefit to an organization when the services are delivered according to ISO/IEC 20000?
Options
- AThe environmental needs of the employees in the organization are well looked after.
- BThe organization becomes more customer focused.
- CThe organization behaves in a socially responsible way.
- DThe organization has less suppliers to deal with.
How the community answered
(44 responses)- A5% (2)
- B70% (31)
- C16% (7)
- D9% (4)
Community Discussion
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