HP2-H33 Exam Questions

How should you counter the following objection? "I can repair my devices myself."

Which service corresponds to the following discovery question: "Have you lost productivity due to delayed hardware repair?"

Which type of HP service sends a trained technician to the customer business for hardware repair?

HP Travel Risk Care Pack Service provides which benefit to the end-user?

What percentage of savings does HP Care Pack Services bring to customers compared to single out-of-warranty repairs?

How should you counter this objection: "Services cost too much."

What is true about HP Custom Contractual Services?

When do HP Post Warranty Care Pack Services need to be registered?

When do HP Care Pack Services need to be registered?

Which HP Care Pack Service response is sold most often?

Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP hardware?

A customer has set aside a budget to cover replacement and maintenance of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for servic...

Risk mitigation HP Care Packs Services mitigates the risk of downtime on a customer's business through which specific service?

When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the 90 days period)?

Which service corresponds to the following discovery question: "Do you meet the requirements of data protection regulations by physically controlling access to your data?"

Which service is part of data and hardware protection?

An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew the engagement with the customer, which provision would require HP Contractual S...

Which competitive advantage does HP PPS Services offer in comparison to Dell, Lenovo, Lexmark, Ricoh, and Apple?

Which service corresponds with the following discovery question: "What is your back up plan to help you control and predict costs over the life of your equipment?"

Which customer challenges do HP PPS Services help to mitigate? (Select three.)

The Accidental Damage Protection service must be purchased in combination with one of which other services? (Select two.)

Based on the success story of the Cherokee County School District, which benefits did they realize through HP Care Pack Services? (Select three)

Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a customer's business?

How should you counter the following objection? "The standard warranty is sufficient."

A customer is nearing the expiration of their existing service engagement. When asked about a renewal, they expressed a desire to maintain the same SLA and conditions and keep exis...

When is the best time to offer HP Contractual Services?

What is true about the difference between HP Contractual Services and HP Care Pack Services?

What is true about HP Standard Contractual Services?

Which HP PPS Services value propositions allow customers to concentrate on business activities rather than IT issues? (Select three.)

Which service corresponds to the following discovery question: "Do you have the proper measures in place to avoid expensive regulatory or civil liabilities as a result of improper...

Which tool is recommended to find the right HP Care Pack Service for a specific product and check its availability within a certain country?

For a customer that has HP Care Pack coverage, when is the service start date of HP Post Warranty Care Pack Services?

Which statement is true about the duration of the risk mitigation services?

Which HP PPS Services allow customers to add leasing of the new hardware purchased within the pricing?

Which HP PPS Service is paid as an up-front cost at the time of the purchase?

Which HP PPS Services allow customers to only choose support duration from a fixed 1 to 5 years?

Which HP Care Pack Services option is considered a Risk Mitigation service?

Which competitive advantage does HP PPS Services offer in comparison to Lenovo, Apple, Lexmark, and Ricoh?

Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)

A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher...

Which HP PPS Services can be offered to a customer when their previous engagement arrives at renewal? (Select two.)

When is the best time to propose HP Contractual Services for hardware already covered with HP Next Business Day Onsite Care Pack Service?

A customer set aside a budget to cover refreshment of the hardware fleet. They would like to make sure the new devices are functioning and therefore are interested in repair servic...

Which service offers faulty hardware repair at a designated HP repair center?

Which mobile app can be downloaded to search for the three best HP Care Pack Services for a specific product?

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with expiring HP Care Pack Services in order to encourage the customers to re...

Which services correspond when a customer says yes to the following discovery question:"Does your IT budget require a different payment term than up-front?"

Which statement is true?

Based on the success story of the Cherokee County School District, which business challenges were addressed by HP Care Pack Services? (Select three.)

Which statement is true about HP Care Pack Services?