HP2-H33 Exam Questions
56 real HP2-H33 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1
How should you counter the following objection? "I can repair my devices myself."
- Question #2
Which service corresponds to the following discovery question: "Have you lost productivity due to delayed hardware repair?"
- Question #4
Which type of HP service sends a trained technician to the customer business for hardware repair?
- Question #5
HP Travel Risk Care Pack Service provides which benefit to the end-user?
- Question #6
What percentage of savings does HP Care Pack Services bring to customers compared to single out-of-warranty repairs?
- Question #7
How should you counter this objection: "Services cost too much."
- Question #8
What is true about HP Custom Contractual Services?
- Question #9
When do HP Post Warranty Care Pack Services need to be registered?
- Question #11
When do HP Care Pack Services need to be registered?
- Question #12
Which HP Care Pack Service response is sold most often?
- Question #13
Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP hardware?
- Question #14
A customer has set aside a budget to cover replacement and maintenance of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for servic...
- Question #15
Risk mitigation HP Care Packs Services mitigates the risk of downtime on a customer's business through which specific service?
- Question #16
When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the 90 days period)?
- Question #17
Which service corresponds to the following discovery question: "Do you meet the requirements of data protection regulations by physically controlling access to your data?"
- Question #18
Which service is part of data and hardware protection?
- Question #19
An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew the engagement with the customer, which provision would require HP Contractual S...
- Question #20
Which competitive advantage does HP PPS Services offer in comparison to Dell, Lenovo, Lexmark, Ricoh, and Apple?
- Question #21
Which service corresponds with the following discovery question: "What is your back up plan to help you control and predict costs over the life of your equipment?"
- Question #22
Which customer challenges do HP PPS Services help to mitigate? (Select three.)
- Question #23
The Accidental Damage Protection service must be purchased in combination with one of which other services? (Select two.)
- Question #24
Based on the success story of the Cherokee County School District, which benefits did they realize through HP Care Pack Services? (Select three)
- Question #25
Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a customer's business?
- Question #26
How should you counter the following objection? "The standard warranty is sufficient."
- Question #27
A customer is nearing the expiration of their existing service engagement. When asked about a renewal, they expressed a desire to maintain the same SLA and conditions and keep exis...
- Question #28
When is the best time to offer HP Contractual Services?
- Question #29
What is true about the difference between HP Contractual Services and HP Care Pack Services?
- Question #30
What is true about HP Standard Contractual Services?
- Question #31
Which HP PPS Services value propositions allow customers to concentrate on business activities rather than IT issues? (Select three.)
- Question #32
Which service corresponds to the following discovery question: "Do you have the proper measures in place to avoid expensive regulatory or civil liabilities as a result of improper...
- Question #33
Which tool is recommended to find the right HP Care Pack Service for a specific product and check its availability within a certain country?
- Question #35
For a customer that has HP Care Pack coverage, when is the service start date of HP Post Warranty Care Pack Services?
- Question #36
Which statement is true about the duration of the risk mitigation services?
- Question #37
Which HP PPS Services allow customers to add leasing of the new hardware purchased within the pricing?
- Question #38
Which HP PPS Service is paid as an up-front cost at the time of the purchase?
- Question #39
Which HP PPS Services allow customers to only choose support duration from a fixed 1 to 5 years?
- Question #40
Which HP Care Pack Services option is considered a Risk Mitigation service?
- Question #41
Which competitive advantage does HP PPS Services offer in comparison to Lenovo, Apple, Lexmark, and Ricoh?
- Question #42
Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)
- Question #43
A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher...
- Question #44
Which HP PPS Services can be offered to a customer when their previous engagement arrives at renewal? (Select two.)
- Question #45
When is the best time to propose HP Contractual Services for hardware already covered with HP Next Business Day Onsite Care Pack Service?
- Question #46
A customer set aside a budget to cover refreshment of the hardware fleet. They would like to make sure the new devices are functioning and therefore are interested in repair servic...
- Question #47
Which service offers faulty hardware repair at a designated HP repair center?
- Question #48
Which mobile app can be downloaded to search for the three best HP Care Pack Services for a specific product?
- Question #49
Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with expiring HP Care Pack Services in order to encourage the customers to re...
- Question #50
Which services correspond when a customer says yes to the following discovery question:"Does your IT budget require a different payment term than up-front?"
- Question #52
Which statement is true?
- Question #53
Based on the success story of the Cherokee County School District, which business challenges were addressed by HP Care Pack Services? (Select three.)
- Question #54
Which statement is true about HP Care Pack Services?