A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher level of service…

A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher level of service. They would also like to manage all their devices under one agreement with multiple payment terms. A review of their hardware inventory shows that it is supported for one more year. Which renewal option should you offer?