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EX0-115 · Question #100

Why is a Service management system required?

The correct answer is A. To deliver a fit for purpose service that is aligned to the agreed customer requirements. See the full explanation below for the reasoning.

Question

Why is a Service management system required?

Options

  • ATo deliver a fit for purpose service that is aligned to the agreed customer requirements
  • BTo guarantee that Service levels will be met in all circumstances
  • CTo manage the financial costs of service delivery according to agreed budgets
  • DTo satisfy the needs of legislative requirements across the world

How the community answered

(22 responses)
  • A
    82% (18)
  • B
    5% (1)
  • C
    9% (2)
  • D
    5% (1)

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Full EX0-115 Practice