EXIN
EX0-115 · Question #100
Why is a Service management system required?
The correct answer is A. To deliver a fit for purpose service that is aligned to the agreed customer requirements. See the full explanation below for the reasoning.
Question
Why is a Service management system required?
Options
- ATo deliver a fit for purpose service that is aligned to the agreed customer requirements
- BTo guarantee that Service levels will be met in all circumstances
- CTo manage the financial costs of service delivery according to agreed budgets
- DTo satisfy the needs of legislative requirements across the world
How the community answered
(22 responses)- A82% (18)
- B5% (1)
- C9% (2)
- D5% (1)
Community Discussion
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