EXIN
EX0-115 · Question #91
EX0-115 Question #91: Real Exam Question with Answer & Explanation
The correct answer is B. How they contribute to the achievement of the Service management objectives. See the full explanation below for the reasoning.
Question
Top management needs to ensure that employees are aware of the relevance and importance of their activities. What else do all employees need to be aware of?
Options
- AHow they can provide policies and a framework for a Service management system
- BHow they contribute to the achievement of the Service management objectives
- CHow they contribute to the Total cost of ownership (TCO)
- DHow they contribute to total salary reduction
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