What is the purpose of defining a Service management system?

Question

Options

• Ato ensure that new services are deliverable and manageable against the customer requirements
• Bto realize a Management System framework for IT Service Management
• Cto provide policies and a framework to enable effective management and implementation of all
• Dto safeguard the implementation and delivery of Service Management

• A
  9% (2)
• B
  5% (1)
• C
  73% (16)
• D
  14% (3)

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