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ASQ

CSSGB · Question #174

The SIPOC business model helps everyone in the company see the business from an overall process perspective. However, it does NOT:

The correct answer is B. Identify the few key business customers. Note that a negative response is requested. The odd choice out is answer B Identification of the key business customers is done by means other than a SIPOC model. The other answers a, c and d are valid.

Define Phase

Question

The SIPOC business model helps everyone in the company see the business from an overall process perspective. However, it does NOT:

Options

  • AProvide a framework applicable to processes of all sizes
  • BIdentify the few key business customers
  • CDisplay cross-function activities in simple terms
  • DHelp maintain the big business picture

How the community answered

(57 responses)
  • A
    4% (2)
  • B
    79% (45)
  • C
    12% (7)
  • D
    5% (3)

Explanation

Note that a negative response is requested. The odd choice out is answer B Identification of the key business customers is done by means other than a SIPOC model. The other answers a, c and d are valid.

Topics

#SIPOC#process mapping#voice of customer#business process

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