ASQ
CSSGB · Question #174
The SIPOC business model helps everyone in the company see the business from an overall process perspective. However, it does NOT:
The correct answer is B. Identify the few key business customers. Note that a negative response is requested. The odd choice out is answer B Identification of the key business customers is done by means other than a SIPOC model. The other answers a, c and d are valid.
Define Phase
Question
The SIPOC business model helps everyone in the company see the business from an overall process perspective. However, it does NOT:
Options
- AProvide a framework applicable to processes of all sizes
- BIdentify the few key business customers
- CDisplay cross-function activities in simple terms
- DHelp maintain the big business picture
How the community answered
(57 responses)- A4% (2)
- B79% (45)
- C12% (7)
- D5% (3)
Explanation
Note that a negative response is requested. The odd choice out is answer B Identification of the key business customers is done by means other than a SIPOC model. The other answers a, c and d are valid.
Topics
#SIPOC#process mapping#voice of customer#business process
Community Discussion
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