The right hand side of a completed "house of quality" (HOQ) displays rankings and values for:

The correct answer is B. Competitive assessments or comparisons. The subroof of a HOQ displays design features and the roof shows design feature interactions (deliminated). The "basement" of the HOQ shows target values, or design features and technical importance(c eliminated). The left side of the HOQ details key customer needs or desires…

Define Phase

Question

Options

ACustomer needs or desires
BCompetitive assessments or comparisons
CDesign feature measurements and importance
DDesign feature interactions

How the community answered

(51 responses)

A
2% (1)
B
92% (47)
C
2% (1)
D
4% (2)

Explanation

The subroof of a HOQ displays design features and the roof shows design feature interactions (deliminated). The "basement" of the HOQ shows target values, or design features and technical importance(c eliminated). The left side of the HOQ details key customer needs or desires (a eliminated). The right side of the HOQ shows competitive assessments and/or comparisons.

Topics

#house of quality#QFD#competitive assessment#HOQ structure

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