CSA Question #86: Real Exam Question with Answer & Explanation

Question

What is a no-code approach to control the mandatory or read-only state of a form field?

Options

• AUI Action
• BClient Script
• CUI Script
• DUI Rule
• EUI Policy

Explanation

UI Policies provide a no-code method within ServiceNow to dynamically set form fields as mandatory, read-only, or visible based on specific conditions.

Common mistakes.

• A. UI Actions are used to add buttons, links, or context menu items to forms and lists, often requiring server-side or client-side scripting to define their behavior.
• B. Client Scripts are JavaScript code executed on the client-side (web browser) and require coding to control form field properties dynamically.
• C. UI Scripts are global client-side scripts that can be reused across different forms but still require JavaScript coding.
• D. UI Rule is not a standard or recognized ServiceNow feature for controlling form field states.

Concept tested. ServiceNow UI Policy functionality

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_UIPolicy.html

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