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CSA · Question #83
CSA Question #83: Real Exam Question with Answer & Explanation
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Submitted by fatema_kw· Apr 18, 2026User Interface and Navigation
Question
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
Options
- AHave them clear their cache.
- BHave them use the gear icon to set the employee's time zone.
- CRecommend they use Chrome, instead of Explorer.
- DUse the system properties to correct the instance's time zone.
- EHave them correct the time zone on their computer.
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Topics
#Time zones#User interface#Troubleshooting#Client-side configuration