CSA · Question #392
On a form header, what icon would you click to access Template features?
The correct answer is B. More options (...). On a form header, the 'More options' icon is used to access template features, allowing users to apply or manage pre-filled form values.
Question
On a form header, what icon would you click to access Template features?
Options
- APaper clip
- BMore options (...)
- CStamp
- DContext Menu
How the community answered
(26 responses)- B96% (25)
- C4% (1)
Why each option
On a form header, the 'More options' icon is used to access template features, allowing users to apply or manage pre-filled form values.
A paper clip icon is universally used to indicate attachments, not form template features.
The 'More options' icon, typically represented by three dots (...), is a common UI element on ServiceNow forms that, when clicked, reveals a dropdown menu containing various actions, including options to apply, create, or manage form templates.
A stamp icon is not a standard ServiceNow icon for accessing form template functionalities.
The Context Menu (accessed by right-clicking) provides system-level configuration options, not end-user form template features.
Concept tested: Accessing form templates via UI
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/forms/task/apply-template.html
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