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CSA · Question #370

In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

The correct answer is A. personal ize.control. The personalize_control role, along with the admin role, empowers a user to modify the fields displayed within a list.

Submitted by skyler.x· Apr 18, 2026User Interface and Navigation

Question

In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

Options

  • Apersonal ize.control
  • Bpersonal_list
  • Cul_page_admin
  • Dui_action_admin

How the community answered

(25 responses)
  • A
    88% (22)
  • B
    8% (2)
  • D
    4% (1)

Why each option

The `personalize_control` role, along with the `admin` role, empowers a user to modify the fields displayed within a list.

Apersonal ize.controlCorrect

The `personalize_control` role is specifically designed to grant non-admin users the ability to personalize lists, including adding or removing fields, without requiring full administrative privileges.

Bpersonal_list

`personal_list` is not a standard or recognized role in ServiceNow for controlling list field personalization.

Cul_page_admin

`ul_page_admin` is not a standard or recognized role in ServiceNow for this specific user interface customization capability.

Dui_action_admin

`ui_action_admin` is a role focused on managing UI Actions themselves, not on personalizing the fields visible on a list.

Concept tested: ServiceNow roles for UI personalization

Source: https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/list-administration/task/t_ConfigListFields.html

Topics

#ServiceNow Roles#List Personalization#User Permissions#UI Configuration

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