UI Policy can make fields read-only, mandatory, or hidden.

The correct answer is A. True. It is true that UI Policies can dynamically control the state of fields on a form, making them read-only, mandatory, or hidden.

Submitted by yuki_2020· Apr 18, 2026User Interface and Navigation

Question

Options

ATrue
BFalse

How the community answered

(42 responses)

A
95% (40)
B
5% (2)

Why each option

It is true that UI Policies can dynamically control the state of fields on a form, making them read-only, mandatory, or hidden.

ATrueCorrect

UI Policies are client-side scripts in ServiceNow that allow administrators to define dynamic form behavior without scripting, enabling fields to be made mandatory, read-only, or hidden based on specific conditions presented to the user.

BFalse

UI Policies are indeed designed for this purpose, providing control over the interactivity and visibility of form fields, making the statement true.

Concept tested: ServiceNow UI Policy capabilities

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_UIPolicy.html

Topics

#UI Policy#Form Customization#Field Properties#User Interface

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