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CSA · Question #330

Configuration will not affect what others see on their forms.

The correct answer is B. False. Configuration changes made to forms, such as modifying layouts or adding fields, directly affect what other users see and interact with, making the statement 'Configuration will not affect what others see on their forms' false.

Submitted by ahmad_uae· Apr 18, 2026User Interface and Navigation

Question

Configuration will not affect what others see on their forms.

Options

  • ATrue
  • BFalse

How the community answered

(28 responses)
  • A
    11% (3)
  • B
    89% (25)

Why each option

Configuration changes made to forms, such as modifying layouts or adding fields, directly affect what other users see and interact with, making the statement 'Configuration will not affect what others see on their forms' false.

ATrue

This is incorrect because form configurations are fundamental to defining the user experience and are intended to be seen by and impact other users.

BFalseCorrect

This statement is False because form configurations, including UI policies, layout changes, and field additions/removals, are specifically designed to control the user interface and data display, and these changes are visible to all users accessing those forms (subject to role-based access controls).

Concept tested: Form configuration impact on users

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/form-administration/concept/c_Forms.html

Topics

#Form Configuration#User Interface#UI Policies#Form Design

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