CSA · Question #304
If users would like to locate and assign a task to themselves in the Platform, what action could they perform from the list view to make the assignment? (Choose two.)
The correct answer is A. Select the record using the check box, then select the Person icon E. Select the Task number, and select the Assign to me UI action on the form. Users can assign tasks to themselves from a list view by either selecting the record and using a list action or by navigating to the task form and utilizing an 'Assign to me' UI action.
Question
If users would like to locate and assign a task to themselves in the Platform, what action could they perform from the list view to make the assignment? (Choose two.)
Options
- ASelect the record using the check box, then select the Person icon
- BSelect the record using the check box then select the Assign To Me UI action on the List Header
- CDouble click on the Assigned to value, type the name of the user, and select the green check
- DRight click on the Task number and select the Assign to me option in the menu
- ESelect the Task number, and select the Assign to me UI action on the form
How the community answered
(22 responses)- A91% (20)
- C5% (1)
- D5% (1)
Why each option
Users can assign tasks to themselves from a list view by either selecting the record and using a list action or by navigating to the task form and utilizing an 'Assign to me' UI action.
From a list view, selecting a record using its checkbox enables access to various list actions; clicking a 'Person icon' or similar 'Assign to me' UI action in the list header allows users to quickly assign the selected task(s) to themselves.
While plausible, choice A provides a more specific description (Person icon) for a common list UI action to assign records.
Inline editing by double-clicking and typing a name is possible but less efficient than a dedicated 'Assign to me' action and relies on field editability.
Right-clicking the Task number and selecting 'Assign to me' is a valid method, but it was not identified as one of the two correct answers for this question.
Clicking on the task number opens the task's full form, where a dedicated 'Assign to me' UI action is often available, allowing the user to take ownership after reviewing the task details.
Concept tested: Assigning tasks from list view/form
Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/list-administration/task/t_CreateAListUIButton.html
Topics
Community Discussion
No community discussion yet for this question.