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CSA · Question #192
CSA Question #192: Real Exam Question with Answer & Explanation
The correct answer is B: Pencil. To customize the icon and color of a favorite in ServiceNow, you use the Pencil icon.
Submitted by sofia.br· Apr 18, 2026User Interface and Navigation
Question
What icon do you use to change the icon and color on a Favorite?
Options
- AClock
- BPencil
- CTriangle
- DStar
Explanation
To customize the icon and color of a favorite in ServiceNow, you use the Pencil icon.
Common mistakes.
- A. The Clock icon typically represents history or recent activity, not an edit function for favorites.
- C. A Triangle icon usually indicates expansion/collapse or a specific action menu, not direct editing of an item's properties.
- D. A Star icon is generally used to mark an item as a favorite, not to edit the favorite's appearance.
Concept tested. Editing UI favorites properties
Topics
#Favorites#User Interface#Personalization#Icons
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