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ServiceNow

CSA · Question #190

What instance resource allows you to access guided tours, information about actions, and instructions on how to use inputs and outputs in your flow?

The correct answer is C. Help Panel (question mark icon). This question asks for the in-instance resource that provides contextual help, guided tours, and details about flow actions, inputs, and outputs.

Submitted by tunde_lagos· Apr 18, 2026User Interface and Navigation

Question

What instance resource allows you to access guided tours, information about actions, and instructions on how to use inputs and outputs in your flow?

Options

  • ADocs
  • BCommunity
  • CHelp Panel (question mark icon)
  • DWiki

How the community answered

(54 responses)
  • A
    2% (1)
  • B
    4% (2)
  • C
    93% (50)
  • D
    2% (1)

Why each option

This question asks for the in-instance resource that provides contextual help, guided tours, and details about flow actions, inputs, and outputs.

ADocs

Docs (docs.servicenow.com) is the official external documentation portal, not an in-instance help resource.

BCommunity

Community is an external forum for user discussions and support, not a built-in help panel.

CHelp Panel (question mark icon)Correct

The Help Panel, identified by a question mark icon, is an in-instance resource that provides contextual assistance, guided tours, and detailed information about features, actions, inputs, and outputs directly within the ServiceNow environment, such as in Flow Designer.

DWiki

Wiki refers to an older, external ServiceNow documentation platform, now largely replaced by the official documentation site.

Concept tested: ServiceNow UI contextual help (Help Panel)

Source: https://docs.servicenow.com/bundle/utah-platform-user-interface/page/use/navigation/concept/context-help.html

Topics

#ServiceNow UI#Help features#Guided tours#Flow Designer

Community Discussion

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