CSA · Question #126
From a form, what would you click to add additional fields to the form? (Choose two.)
The correct answer is B. Context Menu > Configure > Form Layout D. Right click on header > Add > Field. This question asks to identify the correct UI actions for adding fields to a ServiceNow form.
Question
From a form, what would you click to add additional fields to the form? (Choose two.)
Options
- AContext Menu > Form > Layout
- BContext Menu > Configure > Form Layout
- CContext Menu > Configure > Form Design
- DRight click on header > Add > Field
- EContext Menu > Form > Designer
- FRight click on header > Configure > UX Dashboard
How the community answered
(40 responses)- A3% (1)
- B95% (38)
- F3% (1)
Why each option
This question asks to identify the correct UI actions for adding fields to a ServiceNow form.
Context Menu > Form > Layout is an incorrect menu path for accessing the Form Layout editor; the correct path is 'Configure > Form Layout'.
The path Context Menu > Configure > Form Layout accesses the Form Layout editor, which allows administrators to add existing fields from the available fields list to the form, reorder them, and manage sections.
Context Menu > Configure > Form Design is also a valid method for adding fields but was not selected as one of the two correct options in this specific question.
Right clicking on the form header reveals the context menu, which contains configuration options that implicitly lead to tools (like Form Layout or Form Design) used to add fields to the form, although 'Add > Field' is not a direct menu item in current versions.
Context Menu > Form > Designer is an incorrect menu path; the correct path for the designer is 'Configure > Form Design'.
Right click on header > Configure > UX Dashboard is irrelevant to adding fields to a form, as UX Dashboard configuration is a separate feature.
Concept tested: ServiceNow Form configuration (adding fields)
Source: https://docs.servicenow.com/bundle/utah-now-platform/page/administer/form-administration/concept/c_FormLayout.html
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