Salesforce
CRT-261 · Question #6
CRT-261 Question #6: Real Exam Question with Answer & Explanation
Sign in or unlock CRT-261 to reveal the answer and full explanation for question #6. The question stem and answer options stay visible for context.
Question
Cloud Kicks is preparing to launch Service Console to a large set of service agents. Feedback from a pilot group of users revealed they would like a quick way to navigate the console, including changing tabs, saving records, and searching. What is the recommended feature to improve productivity?
Options
- AKeyboard shortcuts
- BQuick text
- CCustom macros
Unlock CRT-261 to see the answer
You've previewed enough free CRT-261 questions. Unlock CRT-261 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.