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CRT-261 · Question #104

CRT-261 Question #104: Real Exam Question with Answer & Explanation

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Question

Service Console users work on dozens of cases at a time and often need to update a case they worked on earlier in the day. What should a consultant recommend?

Options

  • AAdd History to the Utility bar.
  • BCreate a custom dashboard.
  • CKeep all cases open in tabs.

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