Salesforce
CRT-261 · Question #39
CRT-261 Question #39: Real Exam Question with Answer & Explanation
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Question
Managers at Cloud Kicks often need to update the Case Type field for up to 75 cases at one time using list views. Which Service Console productivity tool should a consultant recommend?
Options
- ARun a macro on each case.
- BUse a mass Quick Action.
- CUse a keyboard shortcut.
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