Salesforce
CRT-261 · Question #164
CRT-261 Question #164: Real Exam Question with Answer & Explanation
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Question
Cloud Kicks uses a console app to support users. Service agents open an Account workspace tab and multiple subtabs for the Case, Contact, and Service Contract. Service agents would like to share links to recently opened subtabs with other users to collaborate on cases. What should a consultant recommend to meet the requirements?
Options
- AAdd the Account object to Recent Items utility.
- BInclude the History utility in the console app.
- CMention the case number in a Chatter group.
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