Salesforce
CRT-261 · Question #153
CRT-261 Question #153: Real Exam Question with Answer & Explanation
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Question
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements. Which two steps should be completed to meet this request? Choose 2 answers
Options
- AEnable Work Orders.
- BCreate an Entitlement Process.
- CSet up Milestones.
- DConfigure Service Contracts.
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