CRT-101 · Question #29
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?
The correct answer is A. Activate the critical update in a sandbox. Best practice is to activate and test a critical update in a sandbox environment first. This allows the administrator to observe any impact on existing customizations, automations, and integrations in a safe, non-production environment before committing to production…
Question
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?
Options
- AActivate the critical update in a sandbox.
- BAllow the critical update to auto-activate.
- CActivate the critical update in production.
- DAllow the critical update to auto-activate in a sandbox.
How the community answered
(32 responses)- A84% (27)
- B3% (1)
- C3% (1)
- D9% (3)
Explanation
Best practice is to activate and test a critical update in a sandbox environment first. This allows the administrator to observe any impact on existing customizations, automations, and integrations in a safe, non-production environment before committing to production. Activating directly in production risks disrupting live users and business processes if the update causes unexpected behavior. Allowing auto-activation (in production or sandbox) removes control from the administrator and could apply the change before readiness testing is complete.
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