SalesforceSalesforce
CRT-101 · Question #150
CRT-101 Question #150: Real Exam Question with Answer & Explanation
Sign in or unlock CRT-101 to reveal the answer and full explanation for question #150. The question stem and answer options stay visible for context.
Sales and Service Cloud Applications
Question
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request?
Options
- APredefined Field Values
- BGlobal Value Picklists
- CDependent Picklists
- DValidation Rules
Unlock CRT-101 to see the answer
You've previewed enough free CRT-101 questions. Unlock CRT-101 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Validation Rules#Case Management#Status Progression#Process Enforcement