Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an administrator take to…

Question

Options

• ACreate a separate Lead Lightning App.
• BDefine a record type and assign it to the interns.
• CSet up Web-to-Lead for the interns' use.
• DUpdate the active Lead Assignment Rules.

• A
  8% (2)
• B
  83% (20)
• C
  4% (1)
• D
  4% (1)

Explanation

Record Types allow administrators to categorize records within the same object, making it easy to distinguish intern-entered Leads from existing ones - B is correct because assigning a dedicated record type to interns tags their records visually and functionally (different page layouts, picklist values, and report filters can isolate them).

• A is wrong because a separate Lightning App changes the navigation experience but doesn't mark or differentiate the Lead records themselves.
• C is wrong because Web-to-Lead is for capturing leads from a website form, not for internal data entry by interns.
• D is wrong because Lead Assignment Rules control routing (who owns a lead), not identification of where the lead came from or who entered it.

Memory tip: Think of Record Types as a "stamp" on a record - they answer "what kind of record is this?" When the business needs to identify or segment records, Record Types are almost always the answer.

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