Jenni is the business analyst for the UHQ Organization. She is preparing to complete the conduct elicitation activity for her organization. Jenni can use all of the following techniques as part of…

Requirements workshops are a recognized elicitation technique in which stakeholders collaborate in structured sessions to define and refine requirements.

Document analysis is a valid elicitation technique that involves reviewing existing materials such as process documents, policies, and prior system specifications to surface requirements.

Interviews are a core elicitation technique used to gather requirements and insights directly from individual stakeholders through structured or unstructured questioning.

Problem tracking is classified under requirements management and administration, where it is used to record, monitor, and resolve defects or conflicts in requirements after they have been gathered. Elicitation techniques must actively draw information out from stakeholders, which problem tracking does not do.