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CBAP · Question #34

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

The correct answer is C. Scenario and uses cases and user stories. Scenarios, use cases, and user stories identify stakeholder roles as actors, making them the technique that serves as a starting point for identifying actors and roles in stakeholder analysis.

Elicitation and Collaboration

Question

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

Options

  • AScope modeling
  • BRequirements workshops
  • CScenario and uses cases and user stories
  • DInterviews

How the community answered

(44 responses)
  • A
    7% (3)
  • B
    16% (7)
  • C
    73% (32)
  • D
    5% (2)

Why each option

Scenarios, use cases, and user stories identify stakeholder roles as actors, making them the technique that serves as a starting point for identifying actors and roles in stakeholder analysis.

AScope modeling

Scope modeling defines the boundaries and context of a solution but does not specifically identify stakeholder roles or actors.

BRequirements workshops

Requirements workshops are a collaborative elicitation technique for gathering requirements from known stakeholders, not for systematically identifying new actor roles.

CScenario and uses cases and user storiesCorrect

Use cases and user stories explicitly define actors - the humans or systems that interact with a solution - which directly maps to stakeholder roles and responsibilities. This technique surfaces who initiates actions, who receives results, and what roles are needed, providing a structured basis for identifying stakeholders during analysis. The BABOK Guide specifically notes this technique as useful for uncovering actors and roles in stakeholder identification.

DInterviews

Interviews gather detailed information from individuals already identified as stakeholders but are not a technique for discovering stakeholder roles as a starting point.

Concept tested: Use cases identifying actors and roles in stakeholder analysis

Source: https://www.iiba.org/career-resources/a-business-analysis-body-of-knowledge/

Topics

#stakeholder analysis#use cases#user stories#actors and roles

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