CBAP · Question #34
Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?
The correct answer is C. Scenario and uses cases and user stories. Scenarios, use cases, and user stories identify stakeholder roles as actors, making them the technique that serves as a starting point for identifying actors and roles in stakeholder analysis.
Question
Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?
Options
- AScope modeling
- BRequirements workshops
- CScenario and uses cases and user stories
- DInterviews
How the community answered
(44 responses)- A7% (3)
- B16% (7)
- C73% (32)
- D5% (2)
Why each option
Scenarios, use cases, and user stories identify stakeholder roles as actors, making them the technique that serves as a starting point for identifying actors and roles in stakeholder analysis.
Scope modeling defines the boundaries and context of a solution but does not specifically identify stakeholder roles or actors.
Requirements workshops are a collaborative elicitation technique for gathering requirements from known stakeholders, not for systematically identifying new actor roles.
Use cases and user stories explicitly define actors - the humans or systems that interact with a solution - which directly maps to stakeholder roles and responsibilities. This technique surfaces who initiates actions, who receives results, and what roles are needed, providing a structured basis for identifying stakeholders during analysis. The BABOK Guide specifically notes this technique as useful for uncovering actors and roles in stakeholder identification.
Interviews gather detailed information from individuals already identified as stakeholders but are not a technique for discovering stakeholder roles as a starting point.
Concept tested: Use cases identifying actors and roles in stakeholder analysis
Source: https://www.iiba.org/career-resources/a-business-analysis-body-of-knowledge/
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