CBAP · Question #356
A multi-domain project has stakeholders with different technical backgrounds. The presentation prepared by the business analyst (BA) for domain 1 was also used for domain 2 but the presentation was…
The correct answer is C. Present a model applicable for the stakeholders in domain 2. When a presentation created for one domain audience fails to communicate clearly to another, the BA should produce a domain-specific model tailored to that audience's context and technical background.
Question
A multi-domain project has stakeholders with different technical backgrounds. The presentation prepared by the business analyst (BA) for domain 1 was also used for domain 2 but the presentation was not clear and caused concerns for stakeholders in domain 2. What can the BA do to alleviate the concerns of the stakeholders in domain 2?
Options
- ACreate a survey applicable for the stakeholders in domain 2.
- BProduce an estimation applicable for the stakeholders in domain 2.
- CPresent a model applicable for the stakeholders in domain 2.
- DDevelop a backlog applicable for the stakeholders in domain 2.
How the community answered
(25 responses)- A8% (2)
- B16% (4)
- C72% (18)
- D4% (1)
Why each option
When a presentation created for one domain audience fails to communicate clearly to another, the BA should produce a domain-specific model tailored to that audience's context and technical background.
A survey gathers input from stakeholders but does not present or clarify information, so it would not directly alleviate concerns about an unclear presentation.
An estimation provides cost or time projections and does not address the communication gap or resolve stakeholder concerns about requirements clarity.
A model - such as a process diagram, data flow, or conceptual diagram - can be tailored to the specific technical language and frame of reference of domain 2 stakeholders, replacing generic content with representations meaningful to them. Models are flexible business analysis communication tools that bridge technical gaps between audiences with differing backgrounds. This directly addresses the root cause of the concern, which was a mismatch between the presentation content and the audience's domain context.
A backlog is an agile artifact for tracking and prioritizing work items and is not a communication tool for clarifying requirements across technical domains.
Concept tested: Audience-appropriate modeling for multi-domain stakeholder communication
Source: https://www.iiba.org/business-analysis-certifications/babok/
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