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CBAP · Question #95

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

The correct answer is B. Scenario and uses cases and user stories. Scenarios, use cases, and user stories explicitly define named actors and roles, making them the best starting point for identifying stakeholders during stakeholder analysis.

Business Analysis Planning and Monitoring

Question

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

Options

  • AInterviews
  • BScenario and uses cases and user stories
  • CScope modeling
  • DRequirements workshops

How the community answered

(18 responses)
  • A
    11% (2)
  • B
    83% (15)
  • C
    6% (1)

Why each option

Scenarios, use cases, and user stories explicitly define named actors and roles, making them the best starting point for identifying stakeholders during stakeholder analysis.

AInterviews

Interviews are an elicitation technique used to gather information from already-identified stakeholders, not a method for discovering stakeholder roles from scratch.

BScenario and uses cases and user storiesCorrect

Use cases and user stories model system interactions through explicitly named actors, directly surfacing who interacts with the system and in what capacity. This makes them uniquely suited among the listed techniques for identifying stakeholder roles that might otherwise be overlooked during analysis.

CScope modeling

Scope modeling defines the boundaries and context of a solution but is not designed to enumerate stakeholder roles as actors within a system.

DRequirements workshops

Requirements workshops are used to collaboratively gather and refine requirements from known participants, not specifically to identify new stakeholder roles.

Concept tested: Use cases and user stories for stakeholder role identification

Source: https://www.iiba.org/standards-and-resources/babok/

Topics

#stakeholder roles#actors and use cases#scope modeling#stakeholder identification

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