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CBAP · Question #396

A project is implemented using a predictive approach. Unfortunately, a lot of change requests (CR) have been raised. A project manager (PM), who should approve each change request, is overworked…

The correct answer is C. Revisit the Business Analysis Governance approach. When excessive change requests are creating a bottleneck under a predictive approach, the BA should revisit Business Analysis Governance to restructure how changes are reviewed and approved rather than working around the defined process.

Business Analysis Planning and Monitoring

Question

A project is implemented using a predictive approach. Unfortunately, a lot of change requests (CR) have been raised. A project manager (PM), who should approve each change request, is overworked. What could the business analyst (BA) propose to make things better?

Options

  • AApprove the CRs independently for the PM
  • BTransfer responsibility from the PM to a project's sponsor
  • CRevisit the Business Analysis Governance approach
  • DDecline CRs because of the approach

How the community answered

(50 responses)
  • A
    12% (6)
  • B
    4% (2)
  • C
    76% (38)
  • D
    8% (4)

Why each option

When excessive change requests are creating a bottleneck under a predictive approach, the BA should revisit Business Analysis Governance to restructure how changes are reviewed and approved rather than working around the defined process.

AApprove the CRs independently for the PM

Approving CRs independently exceeds the BA's authority in a predictive project and violates the change control governance structure that defines who is authorized to approve changes.

BTransfer responsibility from the PM to a project's sponsor

Transferring responsibility to the sponsor without restructuring the governance process simply relocates the bottleneck and does not address the root systemic issue with how changes are managed.

CRevisit the Business Analysis Governance approachCorrect

Business Analysis Governance defines the decision-making authority, processes, and escalation paths for managing requirements changes; revisiting it allows the BA to propose improvements such as tiered approval thresholds, a change control board, or delegated authority that distributes the approval workload and relieves the PM bottleneck.

DDecline CRs because of the approach

Declining CRs solely on the basis of the project approach ignores potentially valid business needs and is not an acceptable change management practice.

Concept tested: Business Analysis Governance and change control management

Source: https://www.iiba.org/standards-and-resources/babok/

Topics

#BA governance#change request management#predictive approach#process improvement

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