IIBA
CBAP · Question #373
CBAP Question #373: Real Exam Question with Answer & Explanation
The correct answer is B. Decision analysis. When a BA must assess and recommend among multiple solution options, decision analysis is the technique used to systematically evaluate alternatives against defined criteria.
Question
The business analyst (BA) has been tasked with assessing and recommending the best solution that fits an organization's need for a new third-party sales tool. What technique would be used for identifying suitable options?
Options
- ABalanced scorecard
- BDecision analysis
- CVendor assessment
- DProcess analysis
Explanation
When a BA must assess and recommend among multiple solution options, decision analysis is the technique used to systematically evaluate alternatives against defined criteria.
Common mistakes.
- A. A balanced scorecard is a performance management framework for measuring strategic objectives across an organization, not a tool for selecting among solution alternatives.
- C. Vendor assessment evaluates specific vendors in detail after suitable options have already been identified, so it follows decision analysis rather than preceding it.
- D. Process analysis examines how existing processes work to identify inefficiencies or improvements, not to evaluate third-party software options.
Concept tested. Decision analysis for solution option evaluation
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