CBAP · Question #374
A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company. What might the BA do…
The correct answer is B. Focus group. To understand decision-making authorities within an organization, a focus group brings together relevant stakeholders to collectively surface, discuss, and clarify formal and informal authority structures.
Question
A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company. What might the BA do to gather this information?
Options
- AMarket analysis
- BFocus group
- CSurvey
- DCost benefit analysis
How the community answered
(40 responses)- A15% (6)
- B75% (30)
- C3% (1)
- D8% (3)
Why each option
To understand decision-making authorities within an organization, a focus group brings together relevant stakeholders to collectively surface, discuss, and clarify formal and informal authority structures.
Market analysis examines external market conditions, competitors, and trends, and has no relevance to internal organizational authority structures.
A focus group allows the BA to engage multiple stakeholders simultaneously in a facilitated discussion, which is effective for uncovering how decision-making authority is distributed across the organization. The interactive format encourages participants to clarify ambiguities and reveal informal authority that would not appear in an org chart. This is more effective than one-directional methods for understanding a nuanced organizational topic.
A survey can collect input from many people but lacks the interactive discussion needed to explore complex and often informal decision-making hierarchies.
Cost benefit analysis evaluates the financial trade-offs of a decision or option and is unrelated to identifying who holds decision-making authority.
Concept tested: Focus group for gathering organizational authority information
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