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CBAP · Question #375

A company wants to launch an existing product in another channel and the business analyst (BA) is starting to perform the stakeholder analysis. Legend: Influence/Impact 1 to 5 (1 = very limited impact

The correct answer is D. Influence = 5 and impact = 5. In a product channel expansion, marketing holds maximum influence and impact because they directly drive channel strategy and are fundamentally affected by the launch outcome.

Business Analysis Planning and Monitoring

Question

A company wants to launch an existing product in another channel and the business analyst (BA) is starting to perform the stakeholder analysis. Legend: Influence/Impact 1 to 5 (1 = very limited impact/influence: 5 = very high impact/influence). Considering the analysis, what values for influence and impact will the BA assign to the marketing?

Exhibit

CBAP question #375 exhibit

Options

  • AInfluence = 3 and impact = 3
  • BInfluence = 1 and impact = 3
  • CInfluence = 3 and impact = 1
  • DInfluence = 5 and impact = 5

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    11% (3)
  • C
    14% (4)
  • D
    71% (20)

Why each option

In a product channel expansion, marketing holds maximum influence and impact because they directly drive channel strategy and are fundamentally affected by the launch outcome.

AInfluence = 3 and impact = 3

Influence = 3 and impact = 3 underestimates marketing's central role in a channel launch, where their involvement is critical rather than moderate.

BInfluence = 1 and impact = 3

Influence = 1 is incorrect because marketing is not a peripheral stakeholder - they are a primary driver of channel strategy and execution.

CInfluence = 3 and impact = 1

Impact = 1 is incorrect because a new channel launch fundamentally changes marketing workload, responsibilities, and performance targets.

DInfluence = 5 and impact = 5Correct

Marketing plays a central role in launching a product through a new channel, giving them the highest possible influence (5) over how the initiative is shaped and executed. The channel launch directly affects marketing operations, campaigns, and performance metrics, resulting in a very high impact (5). In stakeholder analysis, departments that both shape key decisions and are significantly affected by outcomes receive top ratings on both dimensions.

Concept tested: Stakeholder analysis influence and impact rating

Source: https://www.iiba.org/career-resources/a-business-analysis-body-of-knowledge/babok/

Topics

#stakeholder analysis#influence impact matrix#stakeholder mapping#product launch

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