CBAP · Question #123
Which of the following charts is a quality control tool to show categories of defects?
The correct answer is A. Pareto chart. A Pareto chart is a quality control tool that displays categories of defects as bars in descending order of frequency, helping teams identify which defects contribute most to problems.
Question
Which of the following charts is a quality control tool to show categories of defects?
Options
- APareto chart
- BRACI chart
- CGantt chart
- DRAM chart
How the community answered
(23 responses)- A83% (19)
- B4% (1)
- C9% (2)
- D4% (1)
Why each option
A Pareto chart is a quality control tool that displays categories of defects as bars in descending order of frequency, helping teams identify which defects contribute most to problems.
A Pareto chart combines a bar chart and a line graph to display defect categories ranked from most to least frequent, applying the 80/20 principle to help teams focus improvement efforts on the vital few causes. It is explicitly recognized in PMBOK and quality management standards as a quality control tool for defect categorization and prioritization.
A RACI chart is a responsibility assignment matrix used to clarify roles and responsibilities across project activities, not a tool for analyzing defect data.
A Gantt chart is a project scheduling tool that displays tasks against a timeline, not a quality control tool for categorizing defects.
A RAM (Responsibility Assignment Matrix) maps project resources to work packages to show who is responsible for what, unrelated to defect tracking or quality analysis.
Concept tested: Pareto chart as a quality control tool
Source: https://asq.org/quality-resources/pareto
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