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CBAP · Question #372

Whilst working on business requirements to improve a process, a business analyst (BA) has created flowcharts from the viewpoint of several different users. The stakeholders have expressed some…

The correct answer is C. Future State Description. When flowcharts created from multiple user perspectives appear inconsistent, the Future State Description serves as the unifying reference that ties all individual process models together.

Requirements Analysis and Design Definition

Question

Whilst working on business requirements to improve a process, a business analyst (BA) has created flowcharts from the viewpoint of several different users. The stakeholders have expressed some confusion because the flows seem inconsistent. What ensures that the process models relate to each other?

Options

  • ARoles and Permissions Matrix
  • BOrganizational Model
  • CFuture State Description
  • DInformation Architecture

How the community answered

(67 responses)
  • A
    12% (8)
  • B
    3% (2)
  • C
    78% (52)
  • D
    7% (5)

Why each option

When flowcharts created from multiple user perspectives appear inconsistent, the Future State Description serves as the unifying reference that ties all individual process models together.

ARoles and Permissions Matrix

A Roles and Permissions Matrix defines access rights and responsibilities but does not establish relationships or consistency between process flow diagrams.

BOrganizational Model

An Organizational Model depicts reporting structures and business unit relationships, not the logical connections between individual process flows.

CFuture State DescriptionCorrect

A Future State Description defines the intended end state of the process, including goals, constraints, and expected outcomes that all individual models must align to. It provides the overarching context that explains how separate user-perspective flows fit into a single coherent process. Without it, models created independently from different viewpoints will appear disconnected or contradictory.

DInformation Architecture

Information Architecture describes how information is organized and navigated within a system, not how multiple process models relate to one another.

Concept tested: Future State Description as process model consistency reference

Topics

#process models#future state description#consistency#requirements analysis

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