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CBAP · Question #371

The business sponsor of a project to automate a high risk, high profile process has expressed concerns that some activities people perform will be missed. The business analyst (BA) has already…

The correct answer is B. Schedule a formal review with the stakeholders. When a sponsor fears activities will be missed, a formal stakeholder review validates the existing process flow and user stories against the actual work performed by those who do it.

Elicitation and Collaboration

Question

The business sponsor of a project to automate a high risk, high profile process has expressed concerns that some activities people perform will be missed. The business analyst (BA) has already created a process flow with associated user stories. Which of the following actions will address the sponsor's concerns?

Options

  • ARecord the concerns in the risk register
  • BSchedule a formal review with the stakeholders
  • CDemonstrate traceability to the business case
  • DReview the final approved elicitation results

How the community answered

(20 responses)
  • A
    5% (1)
  • B
    80% (16)
  • C
    5% (1)
  • D
    10% (2)

Why each option

When a sponsor fears activities will be missed, a formal stakeholder review validates the existing process flow and user stories against the actual work performed by those who do it.

ARecord the concerns in the risk register

Recording the concern in the risk register acknowledges the risk but takes no action to verify whether activities are actually missing.

BSchedule a formal review with the stakeholdersCorrect

Scheduling a formal review with stakeholders directly engages the people who perform the activities, allowing them to confirm or challenge the process flow and user stories the BA has already created. This collaborative validation surfaces gaps before implementation, which is critical for a high-risk, high-profile process. It is the only option that actively resolves the concern rather than documenting or deflecting it.

CDemonstrate traceability to the business case

Demonstrating traceability to the business case confirms alignment with objectives but does not verify that every activity performed by users has been captured.

DReview the final approved elicitation results

Reviewing final approved elicitation results looks backward at information already gathered, rather than engaging stakeholders to identify what may still be missing.

Concept tested: Stakeholder validation of process flows and user stories

Topics

#stakeholder review#process flow#user stories#elicitation validation

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