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CBAP · Question #345

A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be…

The correct answer is D. Risk Analysis and Management. When a potentially disruptive attendee is identified before a workshop, Risk Analysis and Management is the appropriate technique to proactively plan mitigation strategies that protect the session's objectives.

Elicitation and Collaboration

Question

A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project's impact on their work. Which of the following techniques will the BA use to avoid disrupting the workshop?

Options

  • AElicitation Activity Plan
  • BCollaborative Games
  • CStakeholder List
  • DRisk Analysis and Management

How the community answered

(41 responses)
  • A
    7% (3)
  • B
    12% (5)
  • C
    2% (1)
  • D
    78% (32)

Why each option

When a potentially disruptive attendee is identified before a workshop, Risk Analysis and Management is the appropriate technique to proactively plan mitigation strategies that protect the session's objectives.

AElicitation Activity Plan

An Elicitation Activity Plan documents the logistics and approach for the elicitation session but does not provide a framework for identifying or mitigating the specific risk posed by a disruptive participant.

BCollaborative Games

Collaborative Games are facilitation techniques used within workshops to encourage engagement and creative participation, not a tool for pre-emptively managing stakeholder conflict before the session.

CStakeholder List

A Stakeholder List is a documentation artifact that identifies who the stakeholders are but provides no analytical mechanism for assessing or managing the risk of disruption they may pose.

DRisk Analysis and ManagementCorrect

Risk Analysis and Management allows the BA to formally identify the stakeholder's dissatisfaction as a risk to the elicitation activity, assess its likelihood and impact, and plan specific mitigation actions - such as a pre-workshop conversation or adjusted facilitation tactics - before the session occurs. Treating the situation as a managed risk rather than an ad hoc problem ensures that countermeasures are in place before the workshop begins. This technique is recognized in BABOK as applicable during elicitation planning to safeguard the quality and outcomes of requirements activities.

Concept tested: Risk analysis applied to elicitation workshop planning

Source: https://www.iiba.org/standards-and-resources/babok/

Topics

#risk analysis#elicitation planning#stakeholder resistance#workshop facilitation

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