CBAP · Question #346
A business analyst (BA) at a regional bank has recently been assigned to assist on a project to expand into new markets. The chief executive officer (CEO) envisions the bank as a national brand and…
The correct answer is B. An agile approach with frequent team interaction, adaptive documentation standards, and iterative. When a bank expands into new markets, the uncertainty of the initiative makes an agile approach with iterative cycles and adaptive documentation the most appropriate choice.
Question
A business analyst (BA) at a regional bank has recently been assigned to assist on a project to expand into new markets. The chief executive officer (CEO) envisions the bank as a national brand and has asked the chief financial officer (CFO) to monitor project progress closely. The project manager (PM) has asked the BAs on the team to recommend an appropriate business analysis approach. Based on the nature of the project and the industry, which approach should they recommend?
Options
- AAn unstructured approach utilizing informal team interaction, model-driven documentation
- BAn agile approach with frequent team interaction, adaptive documentation standards, and iterative
- CA moderate approach utilizing the bank's existing waterfall project lifecycle and documentation
- DA formal approach with planned team interaction, agreed upon documentation deliverables
How the community answered
(28 responses)- A7% (2)
- B79% (22)
- C11% (3)
- D4% (1)
Why each option
When a bank expands into new markets, the uncertainty of the initiative makes an agile approach with iterative cycles and adaptive documentation the most appropriate choice.
An unstructured approach lacks the discipline and governance required for a strategic, C-suite-sponsored initiative in a regulated banking environment.
Expanding into new markets involves significant uncertainty and evolving requirements, making an agile approach with iterative cycles appropriate. Frequent team interaction supports continuous discovery as the team learns about unfamiliar market conditions. Adaptive documentation standards allow the BA to adjust deliverables as the project scope becomes clearer over time.
A moderate waterfall approach is too rigid for a market expansion project where requirements are likely to evolve and may not be fully known upfront.
A fully formal approach with fixed documentation deliverables assumes requirements are well-understood at the outset, which is unlikely when entering unfamiliar new markets.
Concept tested: Selecting appropriate business analysis planning approach
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