CAPM · Question #510
Which two of the following can be used as communication tools between the business analyst and the rest of the project team? (Choose two.)
The correct answer is A. Responsible, accountable, consult, inform (RACI) matrix D. Process flows. The RACI matrix and process flows both serve as communication tools that clarify roles, responsibilities, and workflows between the business analyst and the project team.
Question
Options
- AResponsible, accountable, consult, inform (RACI) matrix
- BGantt chart
- CPareto chart
- DProcess flows
- EProject management plan
How the community answered
(24 responses)- A92% (22)
- C4% (1)
- E4% (1)
Why each option
The RACI matrix and process flows both serve as communication tools that clarify roles, responsibilities, and workflows between the business analyst and the project team.
The RACI matrix defines who is Responsible, Accountable, Consulted, and Informed for each task or decision, directly facilitating structured communication and coordination among all team members.
A Gantt chart is a scheduling and timeline tool used for project planning, not primarily a communication tool between the BA and the team.
A Pareto chart is a quality analysis tool used to prioritize defects or issues by frequency, not a communication tool for team coordination.
Process flows visually represent business processes and workflows, enabling the BA to communicate complex operational information clearly and unambiguously to project team members and stakeholders.
The project management plan is a governance and planning document rather than a targeted communication tool used between the BA and project team members.
Concept tested: Business analyst communication tools - RACI matrix and process flows
Source: https://www.iiba.org/standards-and-resources/babok/
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