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CAPM · Question #510

Which two of the following can be used as communication tools between the business analyst and the rest of the project team? (Choose two.)

The correct answer is A. Responsible, accountable, consult, inform (RACI) matrix D. Process flows. The RACI matrix and process flows both serve as communication tools that clarify roles, responsibilities, and workflows between the business analyst and the project team.

Business Analysis Frameworks

Question

Which two of the following can be used as communication tools between the business analyst and the rest of the project team? (Choose two.)

Options

  • AResponsible, accountable, consult, inform (RACI) matrix
  • BGantt chart
  • CPareto chart
  • DProcess flows
  • EProject management plan

How the community answered

(24 responses)
  • A
    92% (22)
  • C
    4% (1)
  • E
    4% (1)

Why each option

The RACI matrix and process flows both serve as communication tools that clarify roles, responsibilities, and workflows between the business analyst and the project team.

AResponsible, accountable, consult, inform (RACI) matrixCorrect

The RACI matrix defines who is Responsible, Accountable, Consulted, and Informed for each task or decision, directly facilitating structured communication and coordination among all team members.

BGantt chart

A Gantt chart is a scheduling and timeline tool used for project planning, not primarily a communication tool between the BA and the team.

CPareto chart

A Pareto chart is a quality analysis tool used to prioritize defects or issues by frequency, not a communication tool for team coordination.

DProcess flowsCorrect

Process flows visually represent business processes and workflows, enabling the BA to communicate complex operational information clearly and unambiguously to project team members and stakeholders.

EProject management plan

The project management plan is a governance and planning document rather than a targeted communication tool used between the BA and project team members.

Concept tested: Business analyst communication tools - RACI matrix and process flows

Source: https://www.iiba.org/standards-and-resources/babok/

Topics

#Communication Tools#Business Analyst Role#RACI Matrix#Process Flows

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